The Electricity Company of Ghana (ECG) Limited will, tomorrow, Monday, June 16, commence its nationwide revenue mobilization exercise to ensure arrears owed the company by consumers are settled.

The 12-day exercise will be brought to an end on Friday, 27th June, 2025. In a statement, the ECG noted that the revenue mobilization exercise will focus on all categories of customers with arrears—residential, commercial, industrial and Ministries, Departments and Agencies.

The exercise will be monitored by special teams who will apprehend and prosecute customers who attempt to interfere with the exercise and/or undertake illegal self-reconnection after disconnection.

As such, customers with arrears are advised to pay their bills now to avoid disconnection, and payment of reconnection fees.

Customers have also been urged to use their regular channels, including the ECG Mobile App, to pay their bills. Download the app from the Google Play Store, or call the ECG contact center at 0302611611 or social media handles for assistance.

In October last year, the Africa Centre for Energy Policy (ACEP) raised concerns over the Electricity Company of Ghana's (ECG) monthly revenue losses, revealing that the company is losing approximately $67 million every month due to unpaid bills.

ACEP attributed these losses to the ECG’s low revenue recovery rate. Kodzo Yaotse, Policy Lead for Petroleum and Conventional Energy at ACEP, emphasized that improving the ECG's revenue collection must be prioritized by both the government and the company itself.

He warned that the continued failure to collect these revenues would only worsen Ghana’s growing energy sector debt and strain the Independent Power Producers (IPPs), who are already owed significant sums as part of the country’s legacy energy debt.

Per reports, the ECG is drowning in debt over GHC67 billion. The ECG has on numerous occasions embarked on revenue mobilization exercises but is yet to retrieve all the money owed the company.

Executive Secretary of the Public Utilities Regulatory Commission (PURC), Dr Shafic Suleman, has lauded the Electricity Company of Ghana for improved revenue collection in the first quarter of 2025.

According to him, ECG has collected almost GHC1.4 billion every month since the beginning of the year.

For him, “that is a step in the right direction to keep the lights on.” As Chairman of the Cash Waterfall Mechanism, he vowed to ensure continuous cash flow to sustain the operations of ECG following recent engagements with the Energy Minister to upgrade the status of ECG on the Cash Waterfall Mechanism.